What happens with my membership?
All Direct Debits payment will be frozen and Annual pass memberships will be extended.
What happens if I have pre-booked a visit?
We will be in contact with all upcoming bookings to arrange an alternative.
I have a voucher, Will this be extended?
Yes, any vouchers will be extended for the duration of the closure.
When will you be back open?
We will be keeping a close eye on government guidelines and will be open as soon as possible.
If you have any questions or ticket queries you can contact us at email@example.com
Our office hourse are reduced during the holiday period so it may take us longer than expected to get back to you.
We will let you know any further information regarding reopening as soon as possible.
Thank you for your understanding and patience.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The Partyman Company Ltd is a UK based company, with a registered office at Marsh Farm, Marsh Farm Road, South Woodham Ferrers, Essex, CM3 5WP which operates visitor attractions, childcare facilities and retail businesses. A list of our attractions and businesses that make up the Partyman group are available at (“Partyman Group”).
The entity in the Partyman Group is responsible for collecting information about you and is the Data Controller. There will be a single point of contact for all of the Partyman Group Data Controllers who can be contacted using the details set in section 13 below.
Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:
We may collect information about your computer, including where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. Your IP address may also be used to diagnose problems with our server, monitor visitor traffic patterns and site usage to help us develop and improve our site further.
Your failure to provide us with data may mean that we are unable to fulfil our requirements for entering into a contract with you. This could include being unable to offer you our full products and services.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We use information held about you in the following ways:
Your data will only be used if you have consented to this and we will not pass your details on to third parties for marketing purposes.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may disclose your personal information to third parties in the following circumstances:
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
Whenever your data is kept by the Partyman Group we will ensure that it is appropriately protected and only used for acceptable purposes. We will keep your data for the period that you are a customer or applicant.
If you are no longer a customer or applicant of The Partyman Company, we will keep your data for the minimum length of time required to comply with the purposes set out in this policy and relevant legal or regulatory obligations. Provided we do not have a legitimate interest to retain your details, you have the right to be forgotten and removed from our marketing material. You can contact us at email@example.com to confirm this.
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